Lowe's Home Improvement - Dothan, Alabama

Address: 2671 Ross Clark Cir, Dothan, AL 36301, United States.
Phone:3346739157.
Website: lowes.com
Specialties: -.
Other points of interest: Delivery, In-store pick-up, In-store shopping, On-site services, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Assembly service, Installation services, Repair services, Wi-Fi, Quick visit, Batteries, Electronics, Light bulbs, Cheques, Credit cards, Debit cards, Credit cards.
Opinions: This company has 2548 reviews on Google My Business.
Average opinion: 4.2/5.

Location of Lowe's Home Improvement

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Open Hours of Lowe's Home Improvement

  • Monday: 6 am–9 pm
  • Tuesday: 6 am–9 pm
  • Wednesday: 6 am–9 pm
  • Thursday: 6 am–9 pm
  • Friday: 6 am–9 pm
  • Saturday: 6 am–9 pm
  • Sunday: 8 am–8 pm

Introduction

Nestled at 2671 Ross Clark Circle, Dothan, AL 36301, Lowe's Home Improvement stands as a beacon for home improvement enthusiasts and professionals alike. This comprehensive home improvement store offers an extensive range of products and services, ensuring that every project is equipped with the right tools and materials.

Lowe's in Dothan is not just a retail store; it is a one-stop-shop that caters to all aspects of home improvement, from construction and maintenance to decoration and landscaping. With a commitment to exceptional customer service and a wide array of high-quality products, this store has earned a reputable status in the local community.

Main Services

  • Detailed Product Categories: Lowe's offers a vast array of products across various departments, including appliances, building materials, hardware, paint, plumbing, and garden & outdoor living. Each section is well-stocked and carefully organized to facilitate easy navigation.
  • Installation and Assembly Services: The store provides professional installation and assembly services for a wide range of products, ensuring a hassle-free experience for customers. These services include, but are not limited to, major appliances, lighting fixtures, and furniture assembly.
  • Rental Services: Lowe's offers a selection of tools and equipment for rent, allowing customers to access high-quality, professional-grade tools without the need for long-term investment. This service is particularly useful for one-time projects or tasks that require specialized equipment.
  • Design and Consultation Services: The store's team of experienced associates is always ready to provide design advice, product recommendations, and project guidance. Whether you're a seasoned DIY enthusiast or a first-time home improver, Lowe's staff can help you bring your vision to life.
  • Lowe's For Pros: This dedicated section caters to professional contractors and builders, offering exclusive pricing, priority service, and a wide range of specialty products. Lowe's For Pros aims to streamline the shopping experience for industry professionals and help them complete their projects efficiently.

Location and Access

Lowe's Home Improvement is strategically located in the Ross Clark Circle area, providing easy access from major roads and highways. The store is situated near several prominent landmarks, such as the Dothan Civic Center and the Dothan Thunder baseball stadium, making it easily identifiable and accessible.

The store offers ample parking space, including designated areas for disabled customers. The parking lot is well-lit and well-maintained, ensuring safe and convenient parking for all visitors. Additionally, the store's wheelchair-accessible entrance and interior pathways ensure that the store is accessible to all customers.

Featured Characteristics

  • Store Layout: Lowe's in Dothan features a spacious, well-organized layout that spans over 100,000 square feet. The store's wide aisles and clear signage make it easy for customers to navigate and find the products they need.
  • Garden Center: One of the standout features of this Lowe's store is its expansive garden center. The garden center is home to a wide variety of plants, trees, shrubs, and garden supplies, catering to both residential and commercial landscaping projects.
  • In-Store Services: The store offers a range of on-site services, including a paint mixing station, a garden center with expert advice, and a tool rental desk. These services are designed to save customers time and ensure that they have access to everything they need for their home improvement projects.
  • Sustainability Initiatives: Lowe's is committed to sustainable practices and offers a variety of eco-friendly products and services. The store's selection of energy-efficient appliances and water-saving fixtures reflects this commitment, as does its participation in recycling programs and waste reduction efforts.

Practical Information

  • Contact Information:
  • Operating Hours: The store is open Monday through Saturday from 6:00 AM to 10:00 PM, and Sunday from 7:00 AM to 9:00 PM.
  • Shopping Options: Lowe's offers a range of shopping options to cater to different customer preferences, including in-store shopping, in-store pick-up for online orders, and same-day delivery for eligible items.

Positive Aspects from Reviews

Lowe's Home Improvement in Dothan has received numerous positive reviews, with an average rating of 4.2 out of 5 stars on Google My Business. Customers consistently praise the store's friendly and helpful staff, as well as the wide variety of products available. Many customers also appreciate the competitive pricing and the convenience of finding everything they need for their projects under one roof.

Here are a few highlights from the reviews:

  • Friendly and Knowledgeable Staff: Customers frequently mention the helpful and attentive nature of the store's associates, noting that they are always willing to go the extra mile to ensure customer satisfaction.
  • Wide Product Selection: The store's extensive range of products is a common theme in positive reviews, with customers expressing appreciation for the ability to find everything they need for their home improvement projects in one place.
  • Competitive Pricing: Many customers comment on the reasonable pricing at Lowe's, noting that it is comparable to other home improvement stores and often more affordable than online retailers.
  • Garden Center: The garden center receives high praise from customers, who appreciate the wide selection of plants, trees, and garden supplies, as well as the expert advice offered by the garden center staff.

In conclusion, Lowe's Home Improvement at 2671 Ross Clark Circle, Dothan, AL 36301, is a comprehensive home improvement store that caters to the diverse needs of both residential and commercial customers. With an extensive range of products, professional services, and a commitment to exceptional customer service, this store has earned its reputation as a trusted destination for home improvement enthusiasts and professionals alike.

Frequently asked questions about Lowe's Home Improvement

What services does Lowe's offer?

Installation, rentals, design consultation, and professional services.

What products can I find at Lowe's?

Appliances, building materials, hardware, paint, plumbing, and garden & outdoor living products.

Is there a section for professional contractors at Lowe's?

Yes, Lowe's For Pros offers exclusive pricing, priority service, and specialty products for professionals.

How accessible is the store for disabled customers?

The store has wheelchair-accessible entrances, interior pathways, and designated parking spaces for disabled customers.

What is the store's layout like?

The store features a spacious, well-organized layout with wide aisles and clear signage, spanning over 100,000 square feet.

Reviews of Lowe's Home Improvement

Lowe
Furtive S.
5/5

Friendly people and lots of products to choose from. Prices are comparable and reasonable for the most part. Love the garden center!

Lowe
Ross S.
2/5

This review is based on visiting this store over the past seven years. I am doing a major remodel of a 121 year old home, and Lowe’s is my go to for appliances, electrical, plumbing, doors, trim. This used to be one of the good Lowe’s. The last six months’ experiences I’ve had at this location have all been…. Frustrating. Annoying. I tried them again yesterday, and got so disgusted I walked out and went elsewhere. Entrance doors and aisles blocked (no kidding), an indifferent staff, items unavailable, poor organization… no thank you. I visited my local building supply store and got what I needed. Twice recently I’ve gone online and ordered what I needed from this location, and when I tried to pick it up there was no one to help. I pressed the button and waited. And waited. So after ten minutes (!!) I found my pickup items on their shelf with my name on a sticker, stuck the sticker on the counter, took my items and walked out and drove home. I still like Lowe’s. But not this one.

Lowe
Mary B. K.
4/5

I love Lowes, and can usually find what we are looking for. What I don't like is the self check outs..We still always need help as my husband is in a power chair, and it is difficult for him to present ID etc. for Military discount and pay. As elderly shoppers, we much prefer a CASHIER!

Lowe
Jace C.
1/5

Must be nice ! I ordered a lawn mower more than a month ago this weekend and been rescheduled week after week for delivery and still haven’t got it ! Spoke to a customer service person and the manager didn’t have time to speak to me. I bet they would Love to lose $5,000 dollars Lowe's Home Improvement Dothan, Alabama location. Was even told it was at the store but no one would assemble it. I want to speak to someone.

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Kyle S.
1/5

Keep sending installation jobs to 3rd party companies who refuse to do it due to not being paid enough by Lowes leaving customers stranded. And I had to pay Lowes $9 to get a refund, ridiculous

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Christopher W. (.
3/5

I mean Lowe's is generally a place that's fairly on top of things, but on a Wednesday I needed to get a single piece of 8' plank board just. Lastly it took me about I'm 30 mins to get that piece of wood cut. Still gonna shop there, just have to cut it myself or somewhere else.

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Donna C.
1/5

Tried to return some 30 dollars worth of pristine condition gate hardware with tags unused for store credit, NOT REFUND. Because it was past the 90 days little miss bad attitude said “oh no uh uh!” Have spent thousands over the years at Lowe’s.

Lowe
DW T.
5/5

On Tuesday, May 27th I placed my order with Lowes.com for a refrigerator that was to be delivered on Saturday,  May 31st, between 9am - 5pm.   At 3pm and no call or update on when the delivery truck would arrive I called Lowe's in Dothan, Alabama where I live.  They said the order I placed on line was not coming from the Lowe's in Dothan but from Enterprise Alabama a city 31 miles away.  When I called the Lowe's store in Enterprise they said the order was placed with their store in Marianna,  Florida and placed me on hold to call the store and check delivery status.  When the person got back on the line after speaking with the Lowe's store in Marianna, Florida I was shocked to hear my order would not be arriving for another week!!  I couldn't believe it!  No call from Lowe's and an additional week of living without a refrigerator was not acceptable.   I then called the Lowe's in Marianna and spoke to the manager named Ashly.  She then confirmed the store had just changed the delivery date when they received the call from the Lowe's in Enterprise inquiring on delivery time status since they were out of stock.  What!?  I asked Ashly why had I lost my whole Saturday waiting on a delivery that never was going to be delivered since it was out of stock.  Surely Lowe's in Marianna Florida knew prior to Saturday they didn't have the refrigerator.   When I asked Ashly how Lowe's was going to compensate me for dropping the ball with my order and the lost of my day she said she could offer $50 to $100 cash from Lowe's if I drove to their store in Florida from Alabama.   I told her that was not going to happen and that I would write an official complaint with Lowe's about all that transpired.  Left with no refrigerator I drove to my Lowe's store in Dothan to see if they had any refrigerator that had the same measurements as the one I didn't receive and to cancel the order I had placed on line with Lowes.com.   The associate in the Appliance Department, Amory, quickly understood what had transpired with my online order and began looking for a replacement.  When looking in their storage warehouse he found the exact refrigerator I had placed on line!  He then asked the Assistant Manager,  David, if Lowe's could do anything in regards to pricing to compensate for the ordeal I had went through trying to get my online order.  David said yes and at 7:11pm I purchased the refrigerator.  If it wasn't for Amory and David Lowe's would have lost any of my future appliance purchases.  These two men should be recognized by Lowe's for their commitment to helping customers and upholding customer satisfaction.   10 stars!