Acocks Green Post Office

Address: 1131 Warwick Rd, Birmingham B27 6RA, United Kingdom.
Phone:3457223344.
Website: postoffice.co.uk
Specialties: Post office, Bank, Business banking service, Courier service, Mailing service, Shipping and mailing service, Shipping service.
Other points of interest: Delivery, In-store pick-up, On-site services, Wheelchair-accessible entrance, Credit cards, Debit cards, NFC mobile payments.
Opinions: This company has 219 reviews on Google My Business.
Average opinion: 4.7/5.

Contact

Open today until 12:30.

Monday: 09:00–17:30
Tuesday: 09:00–17:30
Wednesday: 09:00–17:30
Thursday: 09:00–17:30
Friday: 09:00–17:30
Saturday: 09:00–12:30
Sunday: Closed

Postal Services: The core services include sending letters and parcels, collecting mail, and offering a range of postage options. They also provide postage stamps, packaging materials, and parcel collection services.
Banking Services: In partnership with the Post Office Limited, they offer banking services, including cash withdrawals, bill payments, balance inquiries, and deposits for major UK banks.
Business Banking Services: They cater to small businesses and sole traders, providing services like business account management, cash deposits, and withdrawals.
Courier and Mailing Services: The post office offers a range of mailing services, including Special Delivery, International Economy, and International Standard services. They also provide courier services for urgent and time-sensitive parcels.
Shipping Services: They facilitate online shipping for major retailers like Amazon, Argos, and John Lewis, allowing customers to send and return items conveniently.
On-Site Services: The branch offers various on-site services, such as document certification, photo copying, and shredding services.

The Acocks Green Post Office is situated at 1131 Warwick Rd, Birmingham B27 6RA, United Kingdom, in the heart of the Acocks Green neighborhood. Its proximity to the bustling Warwick Road makes it easily accessible by both public transport and private vehicles.

Public Transportation: The post office is located near several bus stops, served by routes 1A, 1C, 9, 10, 11A, 11C, 126, and X10. The nearest train station, Acocks Green, is about a 15-minute walk away.
Parking: There is no dedicated parking for the post office, but on-street parking is available nearby, with some disabled parking bays located on Warwick Road.

The Acocks Green Post Office boasts several unique features and accessibility options, ensuring a comfortable and convenient visit for all customers:

Wheelchair-Accessible Entrance: The branch is wheelchair-accessible, with a ramp leading to the main entrance to accommodate customers with mobility impairments.
In-Store Pick-Up and Delivery: They offer both in-store pick-up and delivery services, allowing customers to collect their mail or have it delivered to their doorstep.
Credit and Debit Card Payments: The post office accepts various payment methods, including credit and debit cards, as well as NFC mobile payments, making transactions more convenient.

Here's some practical information to help plan your visit to the Acocks Green Post Office:

Opening Hours: The branch operates Monday to Saturday, with specific opening hours tailored to cater to the community's needs. It is recommended to check their website or contact them directly for the most up-to-date opening hours.
Contact Information:
- Phone:3457223344
- Website:postoffice.co.uk
Special Arrangements: To ensure the safety and well-being of both customers and staff, the post office has implemented specific measures, such as social distancing and regular cleaning, in response to the COVID-19 pandemic. It is recommended to check their website for the most up-to-date information regarding special arrangements before your visit.

The Acocks Green Post Office has received an impressive average rating of 4.7/5 on Google My Business from 219 reviews, indicating a high level of customer satisfaction. Customers have praised the post office for various aspects, including:

Exceptional Customer Service: Many customers have highlighted the friendly and helpful staff, who are always willing to assist and provide clear information.
Convenient Location: Customers appreciate the post office's central location, making it easily accessible for those living and working in the Acocks Green area.
Wide Range of Services: Customers value the diverse range of services offered, enabling them to complete multiple tasks in one visit.
Efficient and Quick Service: Many customers have praised the speed and efficiency of the services, allowing them to complete their tasks promptly.

In conclusion, the Acocks Green Post Office serves as an essential community hub, offering a comprehensive range of postal, banking, and business services. With its convenient location, unique accessibility features, and exceptional customer service, it is no surprise that customers have highly rated this vital community resource. Whether you need to send a parcel, withdraw cash, or manage your business banking, the Acocks Green Post Office is equipped to cater to your diverse needs.

More businesses in Birmingham

Sending letters & parcels; collecting mail; postage stamps; packaging materials; & parcel collection services.

Yes; cash withdrawals; bill payments; balance inquiries; & deposits for major UK banks.

Yes; it has a wheelchair-accessible entrance with a ramp.

Nearby bus stops served by routes 1A; 1C; 9; 10; 11A; 11C; 126; & X10; and a 15-min walk from Acocks Green train station.

Yes; document certification; photocopying; & shredding services.

4/5

Went to renew my driving licence. Wait in the queue was not a long wait even though I had three customer in front of me. The post office staff was very helpful, know exactly what to do, very efficient and prompt as well. He explained what needs to happened and was clear with what was needed in the order that is smooth. He was very polite as well. I was in and out within 10mins. I also witnessed the other staff member was also very efficient and gives good service. Even though the post office was busy, steady flow of no less than 10 customer but the place seems to have a calm. The only star that I withheld was the other business that was within the shop was not really relevant to the post office, the shop was overall has a dark and drury atmosphere, could do with more lighting in there.

5/5

Abdul, WHAT A LEGEND! When firing lots of questions about returns, the policy, the size of the return etc. he handled me with such professionalism. He was very helpful, polite, patient and respectful. He resolved my issues within minutes and I left feeling very happy! Thanks Abdul, you deserve a raise! BOSH!

5/5

This is a lovely post office. Staff are friendly and helpful. Nothing is too much trouble, and if they can help you, they will, and if they can't, then they will direct you to the right person/place. The only critique is that the stock levels are low, but it doesn't detract from the exceptional customer service that you receive from the staff.

5/5

Excellent staff and brilliant service specially Abdul. What an asset to the post office I wouldn't lose him for anything. Frida you have good team hard working people

5/5

Hi all, Just a quick review to let all know that Abdul, Amrit, and Helen all provide some of the best professional services for customers. All the above staff members carry out the duties with total care to very high standards. I have never had to wait more than a few minutes to be served. A special mention must go out to Abdul for his kindness and caring nature, which he displays to all. A real gentlemen. Respect to all the staff. Jass

5/5

Visited the post office to send a parcel and obtain one. Brought a bag from Hazel on the shop side, who was wonderfully friendly and chatty! On the post office side, I was served by Abz who helped me send the parcel without issue, and then helped me arrange for my receiving parcel to be resent from the sorting office, where it had ended up without my knowledge. All in all, very happy and helpful staff! Thank you

1/5

Hey there! So, I’ve got an order from Evri, and the staff member, Abdul, said he’s the manager. He told me that my parcel isn’t in the system. This isn’t the first time we’ve come to this post office, and it’s getting a bit frustrating. My husband went twice, and Abdul was quite rude to him. He didn’t seem to be very helpful or interested in assisting us. He just kept telling us that the parcel isn’t there. It’s a bit disheartening, to be honest.

5/5

Thank you so much to Abdul who helped me out in acocks green today. Sorted my travel money and my travel card. Really helpful abd friendly service exactly the kind of customer experience you hope for ❤️

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