Truist

Address: 1500 Montclair Rd, Birmingham, AL 35210, United States.
Phone:2054452207.
Website: truist.com
Specialties: Bank.
Other points of interest: Drive-through, Wheelchair-accessible car park, Wheelchair-accessible entrance, Cash advance.
Opinions: This company has 18 reviews on Google My Business.
Average opinion: 3.4/5.

Truist 1500 Montclair Rd, Birmingham, AL 35210, United States

Closed today. Opens Monday at 09:00.

  • Monday: 09:00–17:00
  • Tuesday: 09:00–17:00
  • Wednesday: 09:00–17:00
  • Thursday: 09:00–17:00
  • Friday: 09:00–17:00
  • Saturday: Closed
  • Sunday: Closed

Truist, formerly known as BB&T, is a prominent banking institution with a robust presence across the United States. One of its branches is situated at 1500 Montclair Rd, Birmingham, AL 35210, offering a wide array of financial services to cater to both personal and business needs. This detailed article will provide a comprehensive overview of Truist's services, location, unique features, and practical information, along with positive aspects highlighted in customer reviews.

  • Banking Accounts: Truist offers a range of personal and business banking accounts, including checking, savings, and money market accounts, tailored to meet diverse financial needs.
  • Credit Cards: The institution provides a variety of credit card options, from rewards and cash-back cards to low-interest and secured cards, to suit different spending habits and credit profiles.
  • Mortgages: Truist assists customers in finding the perfect mortgage solution, offering competitive rates and personalized service for both purchase and refinance options.
  • Small Business: Truist's business banking services cater to small and medium-sized enterprises, providing tailored solutions for lending, deposit, and cash management needs.
  • Investments and Wealth Management: Through Truist Investment Services and Truist Advisory Services, customers can access investment products, wealth management services, and financial planning strategies to help grow and preserve their wealth.

Truist is conveniently located at 1500 Montclair Rd, Birmingham, AL 35210, in the Southside neighborhood of Birmingham. The branch is easily accessible via Montclair Rd and Exit 265 on I-20/59. Public transportation options include the Birmingham Jefferson County Transit Authority (BJCTA) bus services, with several routes passing nearby.

For those driving, the branch offers a spacious, wheelchair-accessible car park, ensuring ample parking space for customers. Additionally, the location is equipped with a drive-through facility, allowing customers to conduct basic banking transactions without leaving their vehicles.

  • Wheelchair Accessibility: Truist is committed to providing a welcoming environment for all customers. The branch features a wheelchair-accessible entrance and restrooms to accommodate customers with mobility impairments.
  • Cash Advance: The branch offers cash advance services, allowing customers to access funds from their personal lines of credit or overdraft protection quickly and conveniently.
  • Truist Advisors: The branch is home to Truist Advisors, who may be officers and/or associated persons of Truist Bank, Truist Investment Services, Inc., and/or Truist Advisory Services, Inc. These professionals provide personalized financial guidance and expertise in various areas, including wealth management, business banking, and legacy planning.

Truist's 1500 Montclair Rd branch has an average Google My Business rating of 3.4/5, with 18 reviews. Positive aspects mentioned by customers include:

  • Supportive Staff: Several customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist with various financial needs.
  • Security: Customers appreciated the secure environment provided by Truist, with some mentioning the reassuring presence of security personnel and cameras.
  • Service Quality: Many customers commended the efficient and personalized service they received, making their banking experiences pleasant and stress-free.
  • Petra Long: A few customers specifically mentioned Petra Long as an exceptional branch representative, citing her caring and understanding demeanor, as well as her expertise in financial matters.

These positive aspects demonstrate Truist's commitment to providing excellent customer service and creating a secure and welcoming banking environment for its customers.

More businesses in Birmingham

Truist offers banking accounts; Credit cards; mortgages; small business services; and investment/wealth management.
Truist is located at 1500 Montclair Rd; Birmingham; AL 35210.
Yes; the branch is wheelchair-accessible with a dedicated entrance and restrooms.
Yes; the branch offers cash advance services.
The Birmingham Jefferson County Transit Authority (BJCTA) bus services pass nearby.
Truist - Birmingham, Alabama
5/5

I highly recommend Truist, It's support, It's security, And it's service. If you need anything financial related, Petra Long is the best person in the business. Caring, understanding, Very explanatory, and a genuine person to work with.

Truist - Birmingham, Alabama
1/5

Deposited cash to open a new account. Truist turned off my debit card and blocked access to my funds without notification approximately one week later. Truist app still shows the funds are available, though that is a lie. They will not allow me to close my account, nor provide any timeline as to when my money will be available to me, now going into a weekend. Only deposit money you can afford for them to steal and return at their discretion.

Truist - Birmingham, Alabama
1/5

If I could put half a star or no star at all, I would. The owner of my place of business and one of my coworkers were profiled and treated so poorly today, it makes me sick. The teller was rude as ever and talked to the owner of my place of work like he was stupid (just because he doesn’t speak the best English) and spoke to my coworker like she was a criminal (she has tattoos and colored hair). They just needed assistance with payroll checks, and were treated as if they were trying to commit a crime. Shame. Don’t take your business here. There are MUCH better and kinder branches who will not make you feel like an idiot for asking simple basic banking questions.

Truist - Birmingham, Alabama
5/5

I found this branch to have exceptional customer service and professionalism. Thank you!

Truist - Birmingham, Alabama
1/5

I called the day before and asked for an appointment to speak with someone about a credit card and was told it was perfectly fine if i showed up between 12 and 12:15 the next day as i was coming on my lunch break. When I got there, there was no one to speak to me and I was told she just went to lunch. I walked in the building at 12:06 and even told the lady I spoke to that it would be on my lunch break. Extremely frustrating and unprofessional.

Truist - Birmingham, Alabama
5/5

I hope BB&T/Truist realizes what an asset they have in Regina. Her patient professionalism made my daughter's and my recent visit to the Montclair branch something to remember. Outstanding customer service made us both feel like members of a family rather than account holders. If I could leave one hundred stars I would. Thank you Regina.

Truist - Birmingham, Alabama
5/5

Wonderful friendly staff

Truist - Birmingham, Alabama
1/5

Dont walk RUN! This branch is horrible. I opened an account online but went by the branch to make a deposit. The manager, Petra, she can't find the info. Poorly informed. Never tried to help. Guess I'll keep my $35k deposit. On the other hand, the 800 number was easy as pie.

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