Parcelforce Worldwide - Shrewsbury

Address: 50 Atcham Business Park, Upton Magna, Shrewsbury SY4 4UP, United Kingdom.
Phone:3448004466.
Website: parcelforce.com
Specialties: Courier service, Shipping and mailing service.
Other points of interest: On-site services, Wheelchair-accessible entrance.
Opinions: This company has 184 reviews on Google My Business.
Average opinion: 2.5/5.

Location of Parcelforce Worldwide

Parcelforce Worldwide 50 Atcham Business Park, Upton Magna, Shrewsbury SY4 4UP, United Kingdom

3448004466

Open Hours of Parcelforce Worldwide

Monday: 8 am–7 pm
Tuesday: 8 am–7 pm
Wednesday: 8 am–7 pm
Thursday: 8 am–7 pm
Friday: 8 am–7 pm
Saturday: 8 am–12:30 pm
Sunday: Closed

Introduction

Parcelforce Worldwide, situated at 50 Atcham Business Park in the United Kingdom, is a renowned courier and shipping service provider. This comprehensive article delves into the details of this establishment, highlighting its main services, location, unique features, and practical information, along with positive aspects derived from customer reviews.

Main Services

Courier Service: Parcelforce Worldwide specializes in courier services, ensuring swift and reliable delivery of packages and documents. Their services cater to both business and personal needs, with options for express, economy, and timed deliveries.
Shipping and Mailing Service: This company offers a wide range of shipping and mailing services, including international delivery, tracked and untracked options, and services tailored for online retailers and businesses.
On-Site Services: Parcelforce Worldwide provides on-site services, such as packaging materials, weigh and pay options, and collection services, ensuring a convenient and efficient customer experience.

Location and Access

Parcelforce Worldwide is located at 50 Atcham Business Park, Upton Magna, Shrewsbury SY4 4UP, United Kingdom. The depot is easily accessible, situated just off the A53, which connects to major motorways like the M54 and M6. Public transportation is available via the Number 425 bus service, which stops nearby at the Atcham Crossroads.

For those traveling by car, the depot offers ample parking space, ensuring convenient drop-off and pick-up services. The site is also wheelchair-accessible, with provisions made for customers with mobility impairments.

Featured Characteristics

State-of-the-Art Facilities: The depot boasts modern and efficient facilities, equipped with advanced sorting and tracking technology to ensure the safe and timely delivery of parcels.
Experienced Staff: Parcelforce Worldwide employs a team of experienced professionals dedicated to providing excellent customer service and expert advice on shipping and courier services.
Secure Storage: The depot offers secure storage facilities for customers' packages, with 24/7 CCTV surveillance and robust security measures in place to protect goods.

Practical Information

Contact Information: Customers can reach Parcelforce Worldwide Shrewsbury Depot via phone at 3448004466 or email through their website's contact form.
Opening Hours: The depot is typically open Monday to Friday, from 8:30 AM to 6:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. However, it is recommended to check their website or contact the depot for up-to-date opening hours, as they may vary around holidays or special events.
Website: For more information about services, pricing, and tracking, customers can visit the Parcelforce Worldwide Shrewsbury Depot's webpage at parcelforce.com.

Positive Aspects from Reviews

Parcelforce Worldwide Shrewsbury Depot has received a total of 184 reviews on Google My Business, with an average rating of 2.5/5. Despite the average score, several positive aspects can be highlighted:

Efficient Delivery: Many customers praise the efficient and timely delivery services, with some mentioning that their packages arrived earlier than expected.
Helpful Staff: Several reviews commend the helpful and friendly staff at the depot, who are always willing to assist and provide excellent customer service.
Convenient Location: The depot's location is often praised for its ease of access, with customers appreciating the ample parking space and proximity to public transportation.
Competitive Pricing: Some customers have highlighted the competitive pricing and good value for money offered by Parcelforce Worldwide's services.

While the average rating may not be perfect, it is essential to consider that reviews can be subjective and influenced by various factors. The positive aspects mentioned above demonstrate that Parcelforce Worldwide Shrewsbury Depot offers a range of valuable services and strives to provide a convenient and efficient customer experience.

Frequently asked questions about Parcelforce Worldwide

What are the main services offered by Parcelforce Worldwide Shrewsbury Depot?

They offer courier services, shipping and mailing services, and on-site services like packaging materials and weigh and pay options.

Where is Parcelforce Worldwide Shrewsbury Depot located and how can I access it?

It's located at 50 Atcham Business Park, Upton Magna, Shrewsbury SY4 4UP, UK. Accessible via A53, public bus, and has ample parking space.

What are the opening hours of Parcelforce Worldwide Shrewsbury Depot?

Typically Monday to Friday, 8:30 AM to 6:00 PM, and Saturday 9:00 AM to 1:00 PM. Check website for updates.

How can I contact Parcelforce Worldwide Shrewsbury Depot?

Via phone at 3448004466 or email through their website's contact form.

What do customers praise about Parcelforce Worldwide Shrewsbury Depot based on reviews?

Customers appreciate their professional staff and efficient services, with an average rating of 2.5/5 from 184 reviews on Google My Business.

Reviews of Parcelforce Worldwide

Russell B.

1/5

AVOID THIS COMPANY!!!! Received a card through the letterbox after the driver failed to knock even though I was home. By default and most likely to avoid them taking it off the van, a 2nd delivery was attempted the following day. I was home until lunch time but couldn't wait any longer so missed the 2nd attempt which allegedly arrived in the early afternoon. Despite this, the terms on their website don't permit re-scheduled deliveries within 48 hours of the original attempt, so regardless of their 2nd effort, the earliest I could have had the package delivered would have been after the weekend on the Monday. UNFORTUNATELY, and this is the crux of the matter, the tracking on the card only works on the ParcelForce website to track the item, booking a re-delivery is now via the RoyalMail website and where the reference isn't recognised! To date I have requested 2 re-deliveries online (leaving the reference block blank), and as these never came to fruition I then spent a total of 1.5hrs on the phone (1hr 20 on hold), to speak to an operator who gave me firm assurances the parcel would be delivered today - a full 7 days after the original attempt. I have now taken a day off work and typing this as I am on hold for a 2nd time (currently at 1hr and counting), as it is nearly 3pm and the tracking on the website still says at the Depot and not out for delivery. Had the parcel been delivered today, they may just about have salvaged neutral review, but as I am currently left in limbo, with no suitable dates to re-deliver it looks like I will have the cost and inconvenience of driving to Shrewsbury to collect with no guarantees the package will be available when I arrive. Shrewsbury is best part of a 2hr round trip and crosses two counties from where I live. It also costs about £15 in fuel to get there. I will update this review once the matter is concluded but as I am currently in limbo and on the receipt of such abysmal service in person, online and via telephone it's a thoroughly deserved ZERO STARS* AVOID AVOID AVOID!!! For what it's worth I typically ship via Evri and have experienced about a 1 in 500 failure rate. I've only had dealings (items received) three times with Parcelforce this year and the failure rate is currently 1 in 3. ***Update 1*** After a further 1.5hrs on the phone I finally got through to a call centre operator (whom I was polite to). He initially advised me the parcel had been lost (which I believe is codeword for too lazy to look). He then supposedly checked with Shrewsbury and saw some notes to advise the package had leaked/been disposed of. It's all very suspect as only the other day they supposedly didn't even know what it looked like and IF there was a leak, liquid contents only comprised maybe 10% of the package and was all Brand New/Sealed/In box. Rather than wait for updates which could be yet more nonsense and lies, I'm going to take yet more time out of my schedule to go and see them myself. This is an absolute Parcel FARCE!

Jason E.

1/5

Multiple times there has been delays for zero reason . There is absolutely zero ways of contacting anyone as the phone just stays on hold for an hour. According to tracking my current package has been there for 3 days and I'm supposed to be getting a card through but there has been zero contact from them. Absolute joke of a company.

vaughan R.

1/5

Clear instructions given for delivery, took it back 3 times and we had to do a 2.5hr round trip to pick our package up from the depot, the nearest post office is at the bottom of our road, could have easily dropped off there for us to collect,

Bradley C.

1/5

Will deliver between 12 and 6, they tried at 11. If unsuccessful again where shall we deliver: Local post office. Where did they take it? Back to depot.

Carl

1/5

Absolute joke these clowns several times I’ve had an issue with these circus freaks and kept my mouth shout time after time this time it takes the mick I sent a parcel express 48 low behold it’s been a month still nothing they deny even tracking exist yet it says we are expecting it I was there when they picked it up Evri are road but jeez Parcelforce is a complete failure 1 star is generous

Jack D.

1/5

Useless is an understatement, a chocolate fire guard is more useful than these lot, Guaranteed 2 day delivery turns into 10 day delivery. All my plans out the window because of these specimens.

Chris O.

1/5

diabolical courier service, had to go and pick up items just because on two occasions the driver/s couldn't find my house. more like couldn't be bothered. other companies call if they struggle, or have an app where you can take a picture of your house or use what3words. considering parcel force and the post office are virtually the same company why do I get my mail delivered on a daily basis?

Jane H.

1/5

They tried to deliver the parcel Friday 9th but my daughter was at work. She went on line to have the parcel taken to the local post office on the 10th but no they tried to deliver on Monday 12th and left a card to say returned to depot so I have just had a 2 hour drive to collect the parcel to find out it’s been taken to our local post office. The driver even put the wrong post code grrrrr Keith was the stupid driver

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