Barnardo's

Address: Unit 1a, Barnardo's, Princess Alice Retail Park, Princess Alice Dr, The Royal Town of Sutton Coldfield, Birmingham, Sutton Coldfield B73 6RB, United Kingdom.
Phone:1213556665.
Website: barnardos.org.uk
Specialties: Thrift store.
Other points of interest: Delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Used goods, Quick visit, Clothing, Credit cards, Debit cards, NFC mobile payments.
Opinions: This company has 40 reviews on Google My Business.
Average opinion: 3/5.

Contact

Open today until 18:00.

Monday: 10:00–18:00
Tuesday: 10:00–18:00
Wednesday: 10:00–18:00
Thursday: 10:00–18:00
Friday: 10:00–18:00
Saturday: 10:00–18:00
Sunday: 10:00–16:00

Barnardo's, a renowned charity organization, has established a thrift store in the heart of the Royal Town of Sutton Coldfield, Birmingham. This store, located at Unit 1a, Princess Alice Retail Park, is not just a shopping destination but a testament to the charity's commitment to supporting vulnerable children and young people across the UK. This comprehensive article delves into the main services, location, featured characteristics, practical information, and positive aspects highlighted in customer reviews of this unique store.

Thrift Store: The primary service offered at this Barnardo's location is a thrift store, where customers can find a wide range of high-quality, pre-loved items at affordable prices. The store offers a treasure trove of fashion, homeware, books, toys, and more, providing an excellent opportunity for bargain hunters and those looking to shop sustainably.
Supporting a Cause: By shopping at Barnardo's, customers are directly contributing to the charity's mission. The proceeds from sales go towards supporting vulnerable children and young people, helping them have the same opportunities in life as any other child.
Donation Drop-Off Point: Apart from shopping, customers can also donate their unwanted items at this location. Barnardo's accepts a wide range of items, from clothing and accessories to books, toys, and homeware, which are then sold to raise funds for the charity.

Barnardo's Sutton Coldfield is situated at Unit 1a, Princess Alice Retail Park, in the Royal Town of Sutton Coldfield, Birmingham. The retail park is located off the A38 and is easily accessible by car. There are plenty of parking spaces available, including a wheelchair-accessible car park. Public transportation is also convenient, with several bus services stopping nearby. The store is a short walk from Sutton Coldfield Town Centre, and is close to other retail outlets and amenities.

Wheelchair Accessibility: The store and its entrance are both wheelchair accessible, ensuring that everyone can shop comfortably and safely. The store's layout is spacious, allowing for easy navigation.
Delivery Service: Barnardo's Sutton Coldfield offers a delivery service, allowing customers to shop from the comfort of their homes. This service is particularly useful for those who find it difficult to visit the store in person.
Payment Methods: The store accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, making the shopping experience hassle-free and convenient.

Address: Unit 1a, Barnardo's, Princess Alice Retail Park, Princess Alice Dr, The Royal Town of Sutton Coldfield, Birmingham, Sutton Coldfield B73 6RB, United Kingdom.
Phone:1213556665
Website:barnardos.org.uk
Opening Hours: The store is typically open Monday to Saturday, 9:00 AM to 5:30 PM, and Sunday, 10:30 AM to 4:30 PM. However, it is always a good idea to check their website or contact the store for the most up-to-date information.

Barnardo's Sutton Coldfield has received a total of 40 reviews on Google My Business, with an average opinion rating of 3/5. Here are some positive aspects highlighted in these reviews:

Variety of Items: Many customers appreciate the wide range of items available in the store, from clothing and accessories to books, toys, and homeware. This variety makes it an attractive destination for both bargain hunters and those looking for specific items.
Affordable Prices: Customers often praise the store for its affordable prices, making it an ideal place to shop for those on a budget or looking to save money.
Supporting a Good Cause: Several customers mention that they enjoy shopping at Barnardo's because they know their purchases are contributing to a good cause. They appreciate the store's commitment to supporting vulnerable children and young people.
Helpful Staff: Some customers have commended the store's staff for their helpfulness and friendly demeanor, making the shopping experience more enjoyable.

More businesses in Sutton Coldfield

Emerald Project Management

A thrift store offering high-quality; pre-loved items at affordable prices.

Proceeds support vulnerable children and young people across the UK.

Clothing; accessories; books; toys; and homeware.

Yes; the store and its entrance are both wheelchair accessible.

Yes; customers can shop from the comfort of their homes with the delivery service.

1/5

Popped in today with my wife, who enjoys browsing the books and cups (she admittedly has a bit of a cup addiction !). She picked up a small silver-plated jug for our coffee machine marked up for £3.50 and took it to the downstairs counter to pay. The staff member said, “I need to check this,” and disappeared out back for about five minutes. When she returned, she very abruptly said, “I can't sell you this.” My wife asked, “Why wouldn’t you?” and the reply was, “It was put out by mistake,” before the staff member walked off without another word. Very strange interaction and left us feeling unwelcome. I'm not sure what’s going on, but we won’t be returning.

1/5

I went on Monday with a car full of donations. I was rudely told that they couldn't take everything. This is the second time that this has happened. I understand that they might be overwhelmed with donations but they could refuse them in a pleasant manner. I doubt that I will bother donating to Barnardo's again. There are plenty of charity shops around with nice staff.

5/5

Absolutely massive charity shop and they let the dog in too. The shop was neat and tidy, and the staff were friendly.

1/5

Visited a couple of times now and I'm surprised by the poor management of this store. Judging by all the reviews I'm not alone and it seems that Barnados are in no hurry to do anything about it. The store is spread over 2 floors and is a total mess throughout. Nowadays many charity shops are run and presented in the same way as other High Street chains and as a result enjoy a higher turn over of goods and a higher footfall. Most people today were just commenting on the mess and the fact that it looked like it was just a load of tat. Barnados you are really missing a trick here. Big store great location and an opportunity to create a flagship store they would attract a lot more customers. Instead of answering' We are sorry for your poor experience today blah blah' maybe have a re-think and do something about it.

2/5

Went to have a look around but it's very untidy the displays of bric a brac and board games are messy and the rails could do with a tidy up as the sizes are all over the place. If items were kept neat it would look better. Also some of the prices are over the top. £8 for a primark jumper bit much £16 for a man's winter jumper. Who's working out the prices?

3/5

I don’t know what’s going on at this store lately but it’s an absolute mess. Always have enjoyed shopping here as they had such a nice variety of items and clean. It truly looks like dump now and no one really working. Today was our final visit.

1/5

Very rude staff especially when you take in donations went in a few weeks ago to donate some stuff for them to sell and make some money for their charity asked the assistant where shall I put them he looked at me and then totally ignored me 😞 thought maybe he’s having a bad day but there’s no need for he’s ignorant behaviour, then on Wednesday the 10th Jan 2024 this month took in 4 bags of donations at approximately 5.03pm to be stopped half way through the store by a very rude member of staff who refused my donations she rudely said no donations after 5pm 🕔 what absolutely disgusting behaviour from a charity shop member, to say I was shocked is an understatement. She’s not a volunteer but an actual paid member of staff. Absolutely unacceptable disgusting behaviour, I took my 4 bags of donations to cancer research in Perry Barr Birmingham instead who were absolutely grateful for my charitable donations. I will never shop here or donate anything ever again. If I couldn’t give any stars I would.

1/5

Awful shop at times, has been better of late on certain days so hit and miss! but a few members of staff, one I believe to be named Vicki is awfully rude and needs to treat people who donate with respect. Very bad customer service from her. Donated 26th April on morning and her sharpness has deterred me from ever donating again. I'm now expecting the same as all your other replies to discruntled customers or those that donate."so sorry to hear you had a bad experience at our Sutton Coldfield branch of Barnardos" please call blah blah blah but you do nothing about it.... I've visited the store numerous times and you can't get your act together so don't bother with the usual reply you offer!! Just sort it!! Dennis

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